what size are the logs cut to?

our wood is cut between 8-10inches however sometimes the odd log does slip through and a larger length.

Can we book a delivery for a certain time?

No, we book in multiple deliveries for each day so its hard to pin point a time to each drop as some drops take longer than others also traffic is a major factor. if we arrange to deliver on a certain day this will vary from 8am till 6pm.

Are the logs hardwood or softwood?

All our logs are hardwood.

Is a bulk bag a ton in weight?

no, they average 180-200kg, logs can not be sold on weight as you’d never have the same amount each time. All our logs are sold by volume.

Is there a charge for delivery?
All our products are delivered free of charge to the areas we cover.

Do you stack the wood or bring it through into the garden?

unfortunately not, all our delivery’s our “kerbside only” we will however crane them over fences or walls if we can get the delivery vehicle close enough to reach.

RETURNING AN ORDER

we accept returns of logs but contact must be made to us first. Please do not contact your card company for a refund without speaking to us as we will refund you on the same day as collecting back the order. All logs must be returned in original bags and FULL as received.